Refund Policy

Refund & Return Policy

Last Updated: December 2024

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return products within 7 days of delivery.

Conditions for Returns

  • Products must be unused, unopened, and in original packaging
  • Products must be returned within 7 days of delivery
  • Proof of purchase (order confirmation or invoice) is required
  • Perishable items and opened products cannot be returned

How to Initiate a Return

  1. Contact us at nehafashionpark@gmail.com or call +91 9981312271
  2. Provide your order number and reason for return
  3. We will provide return shipping instructions
  4. Pack the product securely and ship it back

Refund Process

  • Refunds will be processed within 7-10 business days after receiving the returned product
  • Refunds will be credited to the original payment method
  • Shipping charges are non-refundable unless the return is due to our error

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or full refund.

Contact Us

For return or refund queries:
Email: nehafashionpark@gmail.com
Phone: +91 9981312271